The Go-Chilis survey (historically at www.go-chilis.com) was an online guest feedback platform where customers could share their recent dining experience at Chili’s Grill & Bar.
The company used this input to improve menu items, service speed, food quality, and overall guest satisfaction. Historically, completing the survey provided a validation code for a free item (often chips & salsa or queso) on a future visit.
Important Note (2026): The URL www.go-chilis.com is currently inactive (returns a 503 error) and no longer hosts the survey. Chili’s does not promote a dedicated guest satisfaction survey on their official website.
Instead, free Chips & Salsa (or similar perks) are available through the My Chili’s Rewards program with qualifying visits.
Feedback can be shared via the Contact Us form or Guest Engagement Team. Beware of third-party sites claiming to host a Chili’s survey with large cash prizes—these are unofficial and potentially misleading.
Chili’s Guest Feedback Details (Historical/Current)
| Topic | Details |
|---|---|
| Survey Name | Go-Chilis Guest Satisfaction Survey (historical) |
| Survey URL | www.go-chilis.com (inactive) |
| Historical Prize | Validation code for free Chips & Salsa or similar |
| Current Reward | Free Chips & Salsa with visits via My Chili’s Rewards |
| Current Feedback | Via Contact Us form or rewards app |
| Entry Method | Online (historical); web form/app (current) |
About Chili’s
Chili’s Grill & Bar is a popular casual dining restaurant chain specializing in Tex-Mex favorites, burgers, fajitas, ribs, and signature margaritas.
Part of Brinker International, Chili’s operates locations across the US and internationally, offering dine-in, takeout, delivery, and happy hour specials.
The My Chili’s Rewards program provides perks like free appetizers, birthday treats, and personalized offers.
How to Provide Feedback or Claim Rewards at Chili’s (Current)
Current Methods:
- Join My Chili’s Rewards at chilis.com/rewards or via the app for automatic perks (e.g., free Chips & Salsa on qualifying visits).
- For direct feedback: Use the “Contact Us” form on chilis.com/contact-us to submit compliments, concerns, or suggestions—the Guest Engagement Team responds promptly.
Historical Survey Steps (for reference):
- Visit www.go-chilis.com (if active).
- Enter details from your receipt (e.g., server name, check number, date/time).
- Answer questions about your visit, including food quality, service, cleanliness, and order accuracy.
- Receive a validation code to write on your receipt for redemption.
Source Links:
- Chili’s Official Website: https://www.chilis.com/
- My Chili’s Rewards: https://www.chilis.com/rewards
- Contact Us: https://www.chilis.com/contact-us
