The HTsurvey.com survey (historically at www.htsurvey.com) was an online customer satisfaction platform where shoppers could share feedback on their recent Harris Teeter experience.
The company used this input to improve store cleanliness, product availability, customer service, and overall satisfaction.
Historically, completing the survey entered participants into a monthly sweepstakes for a $500 Harris Teeter gift card.
Important Note (2026): The URL www.htsurvey.com currently displays a message that the survey is no longer available. Harris Teeter does not promote a dedicated public customer satisfaction survey on their official website.
Selected receipts may still invite feedback, but the main survey portal appears discontinued. Feedback can now be shared via the Contact Us form, customer service, or the Harris Teeter app. Beware of third-party sites promoting HTsurvey.com with gift card prizes—these are unofficial and potentially unreliable.
Harris Teeter Feedback Details (Historical/Current)
| Topic | Details |
|---|---|
| Survey Name | Harris Teeter Customer Satisfaction Survey (historical) |
| Survey URL | www.htsurvey.com (inactive; message: survey no longer available) |
| Historical Prize | Entry into monthly sweepstakes for $500 gift card |
| Current Feedback | Via Contact Us form, app, or customer service |
| Entry Method | Online (historical); web form/phone/app (current) |
| Historical Limit | Typically 1 per receipt; receipt valid within days of visit |
About Harris Teeter
Harris Teeter is a premium supermarket chain operating primarily in the Southeast and Mid-Atlantic US, known for fresh produce, quality meats, pharmacy services, and the VIC (Very Important Customer) loyalty program for discounts and fuel points.
Acquired by Kroger in 2014, it emphasizes customer service, curated selections, and community support through programs like Harvest Feast donations.
How to Provide Feedback for Harris Teeter (Current)
Current Methods:
- Visit harristeeter.com and use the “Contact Us” section to submit feedback, questions, or concerns.
- Use the Harris Teeter mobile app for account management and occasional feedback options.
- Call customer service or speak with store management for immediate issues.
Historical Survey Steps (for reference):
- Visit www.htsurvey.com (if active).
- Enter details from your invited receipt (e.g., survey code, store number, date/time).
- Answer questions honestly about your visit, including staff helpfulness, store conditions, product quality, and checkout experience.
- Provide contact information for sweepstakes entry.
Source Links:
- Harris Teeter Official Website: https://www.harristeeter.com/
- Contact Us: https://www.harristeeter.com/contact-us
- Customer Service Survey Info: Check official site or receipt for any updates
