The NLC Feedback survey (historically referenced as www.nlcfeedback.com or similar) was an online customer satisfaction platform where shoppers could share their experience at Newfoundland Labrador Liquor Corporation (NLC) stores.
NLC used this feedback to enhance product selection, store service, accessibility, and overall customer experience.
Historically, completing the survey entered participants into a sweepstakes for prizes like bonus AIR MILES or NLC gift cards (e.g., $500 or similar).
Important Note (2026): The URL www.nlcfeedback.com is inactive or no longer hosts a survey (limited/no content available). NLC does not currently promote a dedicated public customer satisfaction survey on their official website.
Past surveys used sites like www.talk2us.co/nlc (administered by Elevate Research), but these appear discontinued or expired based on older rules (e.g., 2023–2024 periods). Feedback is now welcomed through direct channels, including email, phone, or the accessibility plan process.
Beware of third-party sites referencing nlcfeedback.com with prize claims—these are unofficial and potentially outdated or misleading. Always use official NLC sources.
Newfoundland Labrador Liquor Customer Feedback Details (Historical/Current)
| Topic | Details |
|---|---|
| Survey Name | NLC Customer Satisfaction Survey / Talk to NLC Feedback (historical) |
| Survey URL | www.nlcfeedback.com (inactive); past: talk2us.co/nlc or similar |
| Historical Prize | Sweepstakes entry for AIR MILES, NLC gift cards (e.g., 500 Bonus AIR MILES or $500 card) |
| Current Feedback | Via email (info@nlliquor.com), phone, Contact Us form, or accessibility feedback |
| Entry Method | Online via receipt code (historical); form/email/phone (current) |
| Historical Limit | 1 per receipt/code; receipt with invitation required |
About Newfoundland Labrador Liquor Corporation (NLC)
NLC is the government-owned corporation responsible for the importation, distribution, sale, and regulation of beverage alcohol and cannabis in Newfoundland and Labrador, Canada. It operates corporate Liquor Stores, supports Liquor Express locations, and oversees licensed cannabis retailers.
NLC focuses on responsible service, community support, product variety (including local spirits via Rock Spirits), and high customer satisfaction (reported 97% in recent reports). It emphasizes accessibility, social responsibility, and public trust.
How to Provide Feedback for NLC (Current)
You Must:
- Have details of your recent visit or experience (e.g., store location, purchase date).
- Have internet access or phone for submission.
Current Methods:
- Email customer service at info@nlliquor.com with your feedback, suggestions, or concerns.
- Call NLC at (709) 724-1100 (Monday–Friday, 8:30 AM–4:30 PM NT).
- Use the Contact Us form on nlliquor.com for general inquiries or compliments.
- For accessibility-related feedback: Email accessibility@nlliquor.com or call (709) 724-2236 (as outlined in the 2024–2026 Accessibility Plan).
- If your receipt includes a survey invitation (rare), follow printed instructions—check for updated links.
Historical Survey Steps (for reference):
- Visit the invited site (e.g., talk2us.co/nlc) with code from specially-marked receipt.
- Enter the code and complete survey questions on store experience, service, product availability, etc.
- Provide contact info for sweepstakes entry.
Source Links:
- NLC Official Website: https://nlliquor.com/
- Contact Us: https://nlliquor.com/general-inquiries or corporate contact page
- Accessibility Plan/Feedback: https://nlliquorcorp.com/ (search for Accessibility Plan 2024-2026)
